~Get Your Files Here !/Exercise Files/02/cleaning-up-your-data-and-why-its-important-slides.pdf 55.1 MB
~Get Your Files Here !/Exercise Files/03/modelling-behaviours-into-data-visualisation-slides.pdf 45.0 MB
~Get Your Files Here !/03. Modelling Behaviours into Data Visualisation/11. Identifying Clarity and Usability of Any Artefacts Service Blueprints Journey Maps.mp4 12.4 MB
~Get Your Files Here !/02. Cleaning up Your Data and Why Its Important/06. Diagnosing Survey Data and Score Appropriately.mp4 11.2 MB
~Get Your Files Here !/02. Cleaning up Your Data and Why Its Important/04. Managing Qualitative Data and Steps to Be Followed.mp4 10.7 MB
~Get Your Files Here !/02. Cleaning up Your Data and Why Its Important/03. Managing Quantitative Data and Steps to Be Followed.mp4 10.4 MB
~Get Your Files Here !/04. Getting Ready to Manage Interviews/13. Exploring Usability Testing Tools for Research.mp4 9.6 MB
~Get Your Files Here !/02. Cleaning up Your Data and Why Its Important/05. Which Analysis Method Is Better.mp4 7.6 MB
~Get Your Files Here !/04. Getting Ready to Manage Interviews/12. Developing Surveys.mp4 7.6 MB
~Get Your Files Here !/03. Modelling Behaviours into Data Visualisation/10. Data Visualisations Techniques Charts Journey Maps.mp4 6.2 MB
~Get Your Files Here !/Exercise Files/04/getting-ready-to-manage-interviews-slides.pdf 5.9 MB
~Get Your Files Here !/03. Modelling Behaviours into Data Visualisation/08. Breaking Down Data Analysis.mp4 4.8 MB
~Get Your Files Here !/02. Cleaning up Your Data and Why Its Important/02. Making Services Better.mp4 4.4 MB
~Get Your Files Here !/01. Course Overview/01. Course Overview.mp4 4.4 MB
~Get Your Files Here !/03. Modelling Behaviours into Data Visualisation/09. Interpreting Data Analysis Amplitude.mp4 4.2 MB
~Get Your Files Here !/04. Getting Ready to Manage Interviews/16. Putting All Things Together.mp4 3.5 MB
~Get Your Files Here !/03. Modelling Behaviours into Data Visualisation/07. Too Much Data.mp4 3.1 MB
~Get Your Files Here !/04. Getting Ready to Manage Interviews/14. Managing Customer Interviews.mp4 2.6 MB
~Get Your Files Here !/Exercise Files/03/demos/Types of Maps From Your Service Design Toolkit.pdf 249.3 kB
~Get Your Files Here !/Exercise Files/02/demos/Qualitative Research.pdf 219.2 kB
~Get Your Files Here !/Exercise Files/03/demos/Data Analysis.pdf 217.3 kB
~Get Your Files Here !/Exercise Files/04/demos/Managing Interviews Structure.pdf 122.7 kB
~Get Your Files Here !/Exercise Files/02/demos/Quantitative Research.pdf 108.5 kB
~Get Your Files Here !/Exercise Files/04/demos/Usability Testing Methods.pdf 100.6 kB
~Get Your Files Here !/Bonus Resources.txt 386 Bytes