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种子哈希：c36deaa3547d8330aeee6f3fb3cde0bf85b9742a
文档大小：505.6 MB
文档个数：53个文档
下载次数：51次
下载速度：极快
收录时间：2018-04-09
最近下载：2024-09-03
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文档列表

Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar 3.3 MB
Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar 3.7 MB
Charles_T._Betz__-_Data_Architecture_for_ITSM.rar 855.5 kB
Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar 1.4 MB
COBIT Documentation.rar 5.2 MB
Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar 125.1 kB
Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar 952.6 kB
EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar 214.1 kB
extras.rar 68.0 MB
Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar 175.6 kB
HP - IT Service Management Reference Model.rar 26.1 MB
HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar 25.1 MB
ISO 9001-2000 Quality Management System Design.rar 1.0 MB
IT Problem Management - Prentice Hall.rar 1.7 MB
ITIL - основа концепции управления ИТ-сервисами.rar 159.4 kB
ITIL 3.rar 372.0 kB
ITIL Application Management.rar 2.9 MB
itil exam.rar 5.3 MB
ITIL ICT Infrastructure Management.rar 3.7 MB
ITIL Planning to Implement Service Management.rar 3.2 MB
ITIL Service Delivery.rar 4.0 MB
ITIL на практике.rar 122.9 kB
ITIL Поддержка услуг.rar 21.4 MB
Itilium.rar 27.8 MB
ITILupdate.rar 37.3 kB
ITIL_Based_ITSM_The_Application_Developers_View.rar 324.8 kB
ITIL_Glossary.rar 87.6 kB
ITIL_method.rar 404.7 kB
ITIL_ServiceSupport_2.1.rar 7.0 MB
ITIL_Video_lesson.rar 159.4 MB
ITSM Введение ИТ Сервис-менеджмент.rar 23.8 MB
itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar 2.4 MB
ITSMF - IT Service Management - 2003.rar 6.2 MB
IT_Service_Management.A_Companion_to_ITIL.rar 650.1 kB
John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar 6.2 MB
John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar 6.5 MB
McGraw.Hill.IT.Auditing.Dec.2006.rar 3.2 MB
Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar 16.7 MB
me-itil-sdp-helpdesk-smb.rar 151.7 kB
Microsoft_SMF_Guide.rar 10.4 MB
MOF.rar 10.9 MB
NSD.itsm.Kazan.rar 3.7 MB
OGC_Books_lightweight.rar 20.8 MB
OGC_Prince2_3E_2002.rar 2.2 MB
O_Reilly_-_Essential_Microsoft_Operations_Manager.rar 5.9 MB
Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar 1.1 MB
Process_Modeling_and_Simulation_with_ITIL_Framework.rar 3.6 MB
PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar 522.1 kB
Reversing Secrets of Reverse Engineering (Apr 2005).rar 4.1 MB
Service_Level_Management_SLA.rar 679.6 kB
Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar 1.7 MB
XWAVE - ITIL Overview.rar 242.1 kB
Государственный стандарт РФ ГОСТ Р ИСО 9000-2001 'Системы менеджмента к.rar 84.9 kB

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