[ DevCourseWeb.com ] Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery - 磁力管家

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种子哈希：adc002e191eaaf95fdf0a247ac8cc1f19419d047
文档大小：836.6 MB
文档个数：26个文档
下载次数：2792次
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收录时间：2024-02-11
最近下载：2025-05-13
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文档列表

~Get Your Files Here !/6 - Email Configuration/16 - Automatic Conversion of Emails to Cases.mp4 81.9 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/19 - KB Article Versions.mp4 74.2 MB
~Get Your Files Here !/2 - Basic Case Management/3 - Case Walkthrough.mp4 63.3 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/18 - Knowledge Base Article creation and resolution.mp4 57.4 MB
~Get Your Files Here !/2 - Basic Case Management/4 - Case Management.mp4 51.6 MB
~Get Your Files Here !/1 - Introduction to Customer Service/1 - Introduction.mp4 47.1 MB
~Get Your Files Here !/2 - Basic Case Management/5 - Stages in Case Lifecycle.mp4 47.1 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/21 - Convert Cases to KB Articles.mp4 44.5 MB
~Get Your Files Here !/1 - Introduction to Customer Service/2 - Creating a Trial account.mp4 41.4 MB
~Get Your Files Here !/4 - Queues Routing Rules/9 - Queues.mp4 38.2 MB
~Get Your Files Here !/5 - Case Relationships/13 - Parent Child Cases.mp4 30.4 MB
~Get Your Files Here !/6 - Email Configuration/15 - Email Configuration.mp4 28.1 MB
~Get Your Files Here !/4 - Queues Routing Rules/10 - Routing Rules.mp4 25.4 MB
~Get Your Files Here !/2 - Basic Case Management/6 - Case Status.mp4 24.7 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/22 - KB Article Settings.mp4 24.4 MB
~Get Your Files Here !/4 - Queues Routing Rules/11 - Converting Activity to Case.mp4 24.0 MB
~Get Your Files Here !/3 - Advanced Case Management/8 - Customizing Case Resolution Form.mp4 22.7 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/17 - Introduction to Knowledge Base Articles KB Articles.mp4 22.7 MB
~Get Your Files Here !/4 - Queues Routing Rules/12 - Subjects.mp4 21.2 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/23 - Service Providers.mp4 20.5 MB
~Get Your Files Here !/7 - Knowledge Base KB Management/20 - Creating KB Article from a Template.mp4 18.0 MB
~Get Your Files Here !/2 - Basic Case Management/7 - Customer Service Admin Center.mp4 14.5 MB
~Get Your Files Here !/5 - Case Relationships/14 - Merging Cases.mp4 13.1 MB
~Get Your Files Here !/Bonus Resources.txt 386 Bytes
~Get Your Files Here !/1 - Introduction to Customer Service/2 - Trial link.txt 184 Bytes
Get Bonus Downloads Here.url 182 Bytes