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~Get Your Files Here !/2. Modern Service Desk Characteristics/03. The modern service desk.mp4 90.1 MB~Get Your Files Here !/2. Modern Service Desk Characteristics/05. Channels.mp4 80.8 MB~Get Your Files Here !/2. Modern Service Desk Characteristics/07. Processes.mp4 72.8 MB~Get Your Files Here !/2. Modern Service Desk Characteristics/08. Tools.mp4 60.5 MB~Get Your Files Here !/3. Modern Service Desk Transformation/09. Transform to a modern service desk.mp4 53.9 MB~Get Your Files Here !/3. Modern Service Desk Transformation/012. Balanced metrics and employ visible management.mp4 47.8 MB~Get Your Files Here !/4. Agile Service Desk Improvements/022. Do what the cool kids do.mp4 44.5 MB~Get Your Files Here !/3. Modern Service Desk Transformation/015. Create a continuum of good experience.mp4 40.2 MB~Get Your Files Here !/3. Modern Service Desk Transformation/014. Implement a virtuous shift-left motion.mp4 37.0 MB~Get Your Files Here !/3. Modern Service Desk Transformation/013. Initiate virtuous continual agile improvement cycles.mp4 35.8 MB~Get Your Files Here !/4. Agile Service Desk Improvements/020. Reduce the drain TX issues like battery life.mp4 35.4 MB~Get Your Files Here !/2. Modern Service Desk Characteristics/06. People.mp4 32.8 MB~Get Your Files Here !/4. Agile Service Desk Improvements/019. Get to the right definition of done.mp4 32.4 MB~Get Your Files Here !/3. Modern Service Desk Transformation/011. Move to experience-based metrics and management.mp4 30.0 MB~Get Your Files Here !/3. Modern Service Desk Transformation/010. Implement agile services, levels, and periods.mp4 27.5 MB~Get Your Files Here !/4. Agile Service Desk Improvements/016. Increase speed of service.mp4 26.3 MB~Get Your Files Here !/4. Agile Service Desk Improvements/021. Reduce the number of handoffs.mp4 26.3 MB~Get Your Files Here !/4. Agile Service Desk Improvements/017. Make who to contact clear.mp4 24.1 MB~Get Your Files Here !/2. Modern Service Desk Characteristics/04. Services.mp4 21.1 MB~Get Your Files Here !/4. Agile Service Desk Improvements/018. Root out attitude problems.mp4 15.0 MB Modernizing your Websites with Azure Platform as a Service 725.9 MB
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