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~Get Your Files Here !/4. Lesson 3 Incident management. The process of incident management.mp4 320.6 MB~Get Your Files Here !/5. Lesson 4 Problem analysis.mp4 231.7 MB~Get Your Files Here !/8. Lesson 7 Preventive measures and risk planning.mp4 200.0 MB~Get Your Files Here !/11. Lesson 10 Communication and documentation in incident management.mp4 197.5 MB~Get Your Files Here !/7. Lesson 6 Managing change and fixing problems.mp4 170.1 MB~Get Your Files Here !/15. Lesson 14 Conflict resolution in management.mp4 162.8 MB~Get Your Files Here !/3. Lesson 2 The role of the incident manager in the organization.mp4 159.0 MB~Get Your Files Here !/10. Lesson 9 Monitoring and improving the incident management process.mp4 150.6 MB~Get Your Files Here !/9. Lesson 8 Managing a team in the face of incidents and problems.mp4 133.3 MB~Get Your Files Here !/12. Lesson 11 Technologies and tools for incident management..mp4 122.8 MB~Get Your Files Here !/6. Lesson 5 Using problem analysis tools.mp4 118.0 MB~Get Your Files Here !/2. Lesson 1 The basics of incident management.mp4 117.9 MB~Get Your Files Here !/14. Lesson 13 Ethics and effectiveness in incident management.mp4 112.1 MB~Get Your Files Here !/13. Lesson 12 Leadership and change management.mp4 101.3 MB~Get Your Files Here !/1. Introduction.mp4 45.6 MB
~Get Your Files Here !/Bonus Resources.txt 386 Bytes
Get Bonus Downloads Here.url 182 Bytes
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