[ TutPig.com ] Udemy - Mastering Customer Service Skills - 磁力管家

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文档个数：25个文档
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收录时间：2024-01-06
最近下载：2025-05-15
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文档列表

~Get Your Files Here !/6 - Skills 3 Understanding customers problems/6 - Skill 3 Understanding customers problems.mp4 397.1 MB
~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - Skill 5 Dealing with difficult customers Flex your muscles to solve problems.mp4 253.1 MB
~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - Skill 2 Empathy.mp4 211.3 MB
~Get Your Files Here !/7 - Skill 4 Curiosity/7 - Skill 4 Curiosity Earn the respect of customers.mp4 196.9 MB
~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Skill 1 Selfawareness Standing your ground.mp4 183.3 MB
~Get Your Files Here !/1 - Introduction to mastery of customer service skills/1 - Introduction to mastering customer service skills.mp4 134.7 MB
~Get Your Files Here !/9 - Closing/9 - Wrapping up.mp4 104.8 MB
~Get Your Files Here !/2 - Important definitions in Customer Service/2 - Customer Service Language.mp4 66.9 MB
~Get Your Files Here !/4 - Skill 1 Selfawareness What did your learn about yourself/4 - Skill 1 Selfawareness recap.mp4 34.6 MB
~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - Practice-1-the-food-is-not-right.pdf 2.6 MB
~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - Practice-2-refund.pdf 2.5 MB
~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Self-awarenessv3.jpg 1.7 MB
~Get Your Files Here !/6 - Skills 3 Understanding customers problems/6 - Recognizing-the-emotions-in-the-expressions-answers.docx 1.5 MB
~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - empathy-map-2-example.pdf 1.1 MB
~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - empathy-map-2-fin.pdf 1.1 MB
~Get Your Files Here !/6 - Skills 3 Understanding customers problems/6 - Slide30-emotion-activity.png 862.4 kB
~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - elastic-with-credit.png 683.0 kB
~Get Your Files Here !/2 - Important definitions in Customer Service/2 - The-language-of-customer-service.pdf 664.9 kB
~Get Your Files Here !/7 - Skill 4 Curiosity/7 - Curiosity-puzzle.pdf 604.1 kB
~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Cultivating-Self-awaress.pdf 513.2 kB
~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - empathy-map-1-fin.pdf 478.8 kB
~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Values.jpg 266.6 kB
~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - empathy-statements.pdf 52.5 kB
~Get Your Files Here !/Bonus Resources.txt 386 Bytes
Get Bonus Downloads Here.url 176 Bytes