Linkedin - Learning Microsoft Dynamics For Customer Service - 磁力管家

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种子哈希：0d60966e41f4bf86a5e7949b0d1c5560b8ef07fa
文档大小：234.8 MB
文档个数：27个文档
下载次数：1684次
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收录时间：2024-03-04
最近下载：2025-05-16
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文档列表

2. Dynamics 365 Customer Service- The Basics/5. Build queries with Advanced Find.mp4 18.3 MB
2. Dynamics 365 Customer Service- The Basics/2. Navigating in Dynamics 365.mp4 16.5 MB
7. Reporting and Analytics in Dynamics 365/1. Charts and dashboards.mp4 16.4 MB
5. Knowledge Articles/1. Managing knowledge articles.mp4 16.4 MB
4. Service Level Agreements and Entitlements/3. Entitlements in case management.mp4 16.3 MB
4. Service Level Agreements and Entitlements/1. Service level agreement administration.mp4 13.2 MB
2. Dynamics 365 Customer Service- The Basics/3. Access and sorting records and views.mp4 12.7 MB
3. Case Management/2. Various ways cases can be created.mp4 12.3 MB
2. Dynamics 365 Customer Service- The Basics/8. Customer Service Hub vs. Customer Service workspace.mp4 11.4 MB
4. Service Level Agreements and Entitlements/2. Using service level agreement with cases.mp4 10.8 MB
7. Reporting and Analytics in Dynamics 365/2. Interactive dashboards.mp4 10.0 MB
2. Dynamics 365 Customer Service- The Basics/4. Use quick create to create a new record.mp4 8.5 MB
2. Dynamics 365 Customer Service- The Basics/7. End-user personalization options.mp4 8.2 MB
5. Knowledge Articles/2. Using knowledge articles with cases.mp4 8.0 MB
3. Case Management/3. Streamline processes with business process flows.mp4 8.0 MB
7. Reporting and Analytics in Dynamics 365/3. Customer Service historical analytics.mp4 7.2 MB
2. Dynamics 365 Customer Service- The Basics/6. Work with search in Dynamics 365.mp4 7.2 MB
7. Reporting and Analytics in Dynamics 365/4. Excel templates.mp4 7.1 MB
5. Knowledge Articles/3. Using knowledge search.mp4 5.1 MB
3. Case Management/4. Using the timeline to track activities and notes to a case.mp4 4.7 MB
1. Introduction/1. Discover Dynamics 365 Customer Service.mp4 4.0 MB
2. Dynamics 365 Customer Service- The Basics/1. What is Dynamics 365 Customer Service.mp4 2.7 MB
6. Queue Management/2. Routing rules and assignment.mp4 2.6 MB
6. Queue Management/1. Managing queues.mp4 2.2 MB
8. Conclusion/1. Learn more about Dynamics 365 Customer Service.mp4 1.9 MB
3. Case Management/1. What is a case.mp4 1.9 MB
1. Introduction/2. Understanding Dynamics 365 customization.mp4 1.3 MB